Protection Mandate Limited

Paralegal

• Manage and maintain personal injury litigation case files from intake through resolution
• Maintain regular client communication, minimum every 30 days
• Gather and organize medical records, bills, liens, and damage documentation
• Assist clients in understanding the litigation process and case progression
• Draft and file pleadings, motions, subpoenas, and discovery requests/responses
• Prepare demand packages, mediation packages, and case summaries
• Coordinate and assist with depositions, hearings, mediations, and trial preparation
• Maintain and track case deadlines, court dates, and attorney calendars
• Investigate claims and document findings in Filevine
• Verify and communicate with insurance carriers regarding coverage and claims
• Track and manage medical treatment and provider communication
• Maintain organized and up-to-date case files and documentation systems
• Process and manage correspondence with clients, medical providers, and opposing counsel
• Support attorneys with settlement tracking and negotiation documentation
• Perform additional duties as assigned by management

Litigation Paralegal

Intake Specialist

• Respond to incoming calls and inquiries from prospective clients
• Gather and document case details accurately and efficiently
• Evaluate potential cases and determine fit and viability
• Ensure each caller feels heard, supported, and confident in next steps
• Guide prospective clients through the sign-up process
• Build rapport and convert qualified leads into signed clients
• Utilize persuasive communication and consultative sales techniques
• Meet or exceed monthly performance and conversion goals
• Collaborate with the intake management team on case evaluation decisions
• Maintain strong relationships with clients and internal teams
• Ensure timely follow-up and consistent communication
• Enter and maintain accurate data in the firm’s case management system
• Upload and organize documents and client information
• Perform additional tasks as assigned