Pulley

Accounts Receivable

• Apply incoming ACH, check, and card payments to open invoices in Stripe and QuickBooks Online, including lump-sum payments covering multiple invoices
• Reconcile double payments, payments against voided invoices, unapplied credits, and short-pays
• Send follow-ups from the AR inbox, escalate past-due accounts, and maintain the aging report
• Handle customer portal and pay-application submissions and track them through approval
• Answer customer billing questions and request remittance details
• Identify upstream billing errors, such as wrong entities, missing PO numbers, and incorrect milestones, to prevent recurrence
• Work directly with the Finance & Operations lead
• Maintain a clean, well-documented audit trail while working asynchronously

Accounts Receivable Specialist

Project Manager

• Own end-to-end completion of permit research projects
• Collaborate closely with AI/engineering teams to improve research accuracy, speed, and automation
• Provide structured outputs that feed directly into customer-facing Permit Guides

Accounts Receivable Specialist

Associate Project Manager, Research