Pulse Labs

User Researcher

• Work closely with customers to plan research projects according to customer requirements, timelines, and business goals.
• Execute research projects ensuring sound research methodology and analysis.
• Moderate IDIs and focus groups, including preparing moderator guides and visual aids.
• Create compelling Toplines, Scorecards, Executive Summaries, Final Reports, Slide Decks, etc.
• Support customers throughout the research planning, execution, and delivery process, including presenting research findings to Director- or VP-level stakeholders.
• Coordinate with Panel and Research Operations team members to keep execution on track and ensure collected data meets requirements.
• Analyze participant videos, transcripts, surveys, and other study data to develop research findings and recommendations.

UX Researcher, Moderation Specialist