Quipu GmbH

Support Engineer – Digital Journey

Quipu GmbH
Posted 10/20/2026full-timeSkopje • North MacedoniaJuniorMid-LevelWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in JavaScript development, particularly with Node.js and React, while providing 2nd level support for software solutions. Proficient in troubleshooting, maintaining, and improving software quality in alignment with company standards and KPIs.

Highest-signal resume keywords
JavaScript DevelopmentNode.jsReact FrameworkMicrosoft SQLMicrosoft Azure

Tech Stack

Tools & technologies
AzureCloudJavaScriptNode.jsReactSQL

About the role

Key responsibilities & impact
  • Provide support for a software solution developed on a low-code platform based on JavaScript
  • Troubleshoot technical issues and provide solutions in a timely manner
  • Ensure support quality of solutions according to standards, best practices, and KPIs defined by the SLA
  • Maintain and improve software solutions in accordance with company standards and policies

Requirements

What you’ll need
  • A minimum of 2 years of experience in support of software solutions and providing 2nd level support
  • A minimum of 2 years of experience in JavaScript development using Node.js
  • Experience with React framework, HTML and CSS for creating responsive and visually appealing user interfaces
  • Experience with Microsoft SQL or other relational databases
  • Familiarity with RESTful APIs and web services
  • Experience with Microsoft Azure or other cloud computing services, including deployment and scaling
  • Excellent written and verbal communication skills
  • Ability to convey complex technical concepts clearly
  • Proactive, self-driven approach to problem solving
  • Strong team-working skills and effective collaboration with cross-functional teams
  • Ability to focus on details while managing support items
  • Ability to prioritize tasks and meet deadlines
  • Internal drive to learn, improve, and stay updated with industry trends
  • Willingness to share knowledge with colleagues and contribute to a learning culture
  • Familiarity with banking business processes and requirements is advantageous
  • Fluent in English, spoken and written

Benefits

Comp & perks
  • A substantial degree of flexibility, allowing for an autonomous approach to performing duties
  • Challenging and varied work
  • Flat management structure
  • Excellent team-oriented and international working environment
  • Travel possibilities
  • Hybrid model of working

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
JavaScript DevelopmentNode.jsReact FrameworkHTMLCSSMicrosoft SQLRESTful APIsWeb ServicesCloud ComputingDeployment
Soft Skills
Excellent Communication SkillsProactive Problem SolvingTeam Working SkillsAttention to DetailTask Prioritization
Tools & Technologies
Microsoft AzureRelational DatabasesLow-Code Platforms
Industry Keywords
Banking Business ProcessesSLASupport QualityBest PracticesKPI