RACV

Consultant

• Assist new and existing RACV members visiting the Traralgon store
• Handle enquiries about Home and Car Insurance, Emergency Assistance products, Travel Insurance, and attraction tickets
• Assist the Memberline Contact Centre with inbound home and motor insurance calls
• Provide immediate and effective solutions through meaningful and personalised conversations
• Identify member needs, educate members, and offer suitable motoring solutions
• Deliver exceptional, customer-centric service experiences
• Complete 7 weeks of full-time paid training, including virtual classroom work, retail-store experience, buddy sessions, and ongoing support
• Work a fixed roster on a 6-week cycle after training

Retail Consultant