RapDev

Project Manager

• Take end-to-end ownership of ServiceNow engagements
• Work with the sales team to develop Statements of Work
• Work with engineers to translate Statements of Work into project plans
• Work directly with customer stakeholders at all levels to execute engagements
• Organize technology programs, projects, and activities in accordance with organizational goals
• Create and manage long-term goals based on expanding customer requirements
• Develop a program vision, roadmap, and operating plan with leadership
• Develop evaluation methods to assess program strengths and identify areas for improvement
• Write project plans to ensure uninterrupted service delivery
• Manage an engineering team with diverse talents and responsibilities
• Ensure customer satisfaction, quality, team-member performance, and customer training goals are met
• Implement and manage changes and interventions to achieve project goals
• Facilitate transparent communication with stakeholders regarding project issues and service decisions
• Produce accurate and timely program-status reporting throughout the project lifecycle
• Analyze risks and issues
• Collaborate with the sales team on strategy

Explore Senior Project Manager at RapDev. Review requirements and application details.