Ravelin Technology

Account Manager

• Lead Ravelin's day-to-day relationship with its strategic parent-company partner.
• Coordinate across Ravelin's Account Management, Customer Success, Product and Engineering teams and the partner's commercial, product and operations teams.
• Build and maintain trusted relationships with stakeholders at every level of the partner.
• Lead delivery of operational projects with the partner, ensuring merchants are well supported.
• Tailor communication to different audiences.
• Run regular partnership meetings and leadership forums.
• Own escalations and SLA response times.
• Lead SBRs and regular updates covering progress, challenges and successes.
• Coordinate handovers, actions and escalations so the partnership runs smoothly.

Explore Channel Partner Manager at Ravelin Technology. Review requirements and application details.

Open roles

Channel Partner Manager