Account Manager

• Develop and retain RCA’s portfolio of key accounts
• Prepare account plans and identify growth opportunities
• Map accounting firms and identify upselling and cross-selling opportunities
• Build a network of decision-makers within major accounting firms
• Identify, qualify, and prospect high-potential new accounts
• Organize discovery meetings, product demonstrations, workshops, and presentations
• Manage complex, lengthy sales cycles involving multiple stakeholders
• Understand the strategic, organizational, and business challenges of accounting firms
• Develop tailored commercial proposals with internal teams
• Respond to complex requests for proposals and consultations
• Negotiate commercial terms and close contracts
• Track opportunities, forecasts, and sales activities in Salesforce
• Gather and formalize the specific requirements of key accounts
• Represent their needs to the Product and Marketing teams
• Contribute to the evolution of products, offerings, sales messaging, and marketing initiatives
• Report on the needs and market developments of major accounting firms
• Coordinate the handover of signed projects to the Customer Success, Training, and Sales Administration teams
• Engage Marketing, Product, and Technical teams around strategic opportunities
• Facilitate information sharing between teams working with key accounts
• Contribute to the continuous improvement of enterprise sales methods and tools

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Key Account Manager – SaaS Software Publisher