RCX Sports

Revenue Operations

• Serve as RCX Sports’ internal Salesforce administrator and system owner
• Manage Salesforce configuration, objects, fields, page layouts, permission sets, validation rules, reports, dashboards, and release management
• Manage the Salesforce request queue across business teams
• Build and test changes in sandbox environments and maintain a documented deployment process
• Transition revenue operations work from external vendors to internal ownership
• Document workflows, automations, email templates, custom objects, field definitions, and integration logic
• Manage user provisioning and deprovisioning, access governance, permissions, licenses, storage, and platform capacity
• Improve Salesforce data integrity through deduplication, record hygiene, field standardization, required-field governance, and reconciliation
• Own data mapping and maintenance into Salesforce, partnering with Technology on integration design and troubleshooting
• Serve as CRM-side owner for the marketing automation platform
• Build and maintain revenue workflows and automations, including renewal prompts, onboarding milestones, lead routing, lead scoring, and web-to-lead capture
• Identify manual revenue-team processes and implement scalable solutions
• Use Salesforce pipelines, dashboards, and reports to surface operational insights
• Maintain documentation of Salesforce workflows, objects, fields, integrations, and dependencies
• Partner with Analytics on certified metric definitions and reporting alignment
• Evaluate downstream reporting and data-governance impacts before platform changes
• Report to the Director of Analytics; no supervisory responsibilities

Senior Revenue Operations Specialist

Controller

• Provide strategic and operational leadership across accounting and financial reporting functions
• Own monthly, quarterly, and annual close processes and ensure timely, accurate, GAAP-compliant financial statements
• Maintain general ledger integrity, account reconciliations, revenue recognition, accruals, and accounting policies
• Deliver financial reporting and analysis to management and the Board
• Manage cash flow forecasting, liquidity planning, accounts receivable, collections, accounts payable, and working capital performance
• Support banking relationships, lender reporting, and debt covenant compliance
• Oversee accounting and reporting across tournaments, sponsorship, registration, licensing, media, and other revenue streams
• Maintain and strengthen internal controls, financial governance, accounting policies, and standard operating procedures
• Coordinate annual audits and tax compliance, including sales and use tax requirements
• Lead purchase price accounting related to deals and support the audit firm with the PPA entry
• Serve as business owner for Sage Intacct, ensuring effective configuration, reporting, integration, and scalability
• Optimize Ramp expense management, corporate card controls, accounts payable automation, and spend visibility
• Lead annual budgeting and monthly forecasting, including variance analysis and identification of key business drivers
• Develop KPI dashboards, operational reporting, and business-unit and program profitability reporting
• Partner with business leaders on financial performance, pricing, margin improvement, and investment decisions
• Lead finance system upgrades, module deployments, process redesign, and automation initiatives
• Establish performance objectives, accountability measures, and a culture of continuous improvement
• Report to the Chief Financial Officer
• Support M&A integration, including purchase price allocation and financial systems migration

Senior Revenue Operations Specialist

Head of Controllership – Accounting