Receptive Inc.

Nurse Practitioner

• Provide holistic mental healthcare, including diagnosis and medication management
• Develop and implement individualized treatment plans following clinical guidelines and best practices
• Collaborate with mental health professionals to provide comprehensive, coordinated care
• Maintain accurate, up-to-date patient records according to legal and ethical standards
• Contribute to treatment philosophy and clinical policies and procedures
• Focus on clinical work while the company handles client acquisition, billing, support, and operations

Nurse Practitioner – ADHD Diagnosis and Treatment

Physician

• Provide holistic mental healthcare, including diagnosis and medication management.
• Develop and implement tailored treatment plans using best practices and clinical guidelines.
• Collaborate with mental health professionals to provide comprehensive, coordinated care.
• Maintain accurate, up-to-date patient records according to legal and ethical standards.
• Help shape treatment philosophy and develop clinical policies and procedures.
• Focus on clinical work while the company handles client acquisition, billing, support, and operations.

Physician – ADHD Diagnosis and Treatment

• Provide holistic mental healthcare, including diagnosis and medication management.
• Develop and implement treatment plans tailored to patients’ needs, following best practices and clinical guidelines.
• Collaborate with mental health professionals to provide comprehensive, coordinated care.
• Maintain accurate and up-to-date patient records according to legal and ethical standards.
• Help shape the treatment philosophy and contribute to clinical policies and procedures.
• Focus on clinical work while the company handles client acquisition, billing, support, and operations.

• Provide holistic mental healthcare, including diagnosis and medication management
• Develop and implement individualized treatment plans following clinical guidelines and best practices
• Collaborate with mental health professionals to provide comprehensive, coordinated care
• Maintain accurate, up-to-date patient records in accordance with legal and ethical standards
• Help shape treatment philosophy and develop clinical policies and procedures

• Provide holistic mental healthcare, including diagnostic and medication management.
• Develop and implement treatment plans tailored to patients’ needs and follow best practices and clinical guidelines.
• Collaborate with mental health professionals to ensure comprehensive, coordinated care.
• Maintain accurate and up-to-date patient records following legal and ethical standards.
• Help shape the treatment philosophy and contribute to clinical policies and procedures.
• Focus on clinical work while the company handles client acquisition, billing, support, and operations.

• Provide holistic mental healthcare, including diagnostic and medication management
• Develop and implement treatment plans tailored to patients' needs using best practices and clinical guidelines
• Collaborate with mental health professionals to ensure comprehensive, coordinated care
• Maintain accurate and up-to-date patient records according to legal and ethical standards
• Help shape treatment philosophy and develop clinical policies and procedures
• Focus on clinical work while the company handles client acquisition, billing, support, and operations

• Provide holistic mental healthcare, including diagnosis and medication management.
• Develop and implement treatment plans tailored to patients’ needs using best practices and clinical guidelines.
• Collaborate with mental health professionals to provide comprehensive, coordinated care.
• Maintain accurate, up-to-date patient records according to legal and ethical standards.
• Help shape treatment philosophy and contribute to clinical policies and procedures.
• Focus on clinical work while the employer handles client acquisition, billing, support, and operations.

Dietitian

• Provide virtual, one-on-one nutrition counseling grounded in evidence-based care
• Conduct comprehensive assessments and develop personalized care plans informed by clients’ health history, goals, preferences, and daily lives
• Address clients’ nutrition needs through medical nutrition therapy, practical guidance on meal planning and dining out, and interpretation of relevant lab results and supplementation guidance within your scope of practice
• Use collaborative goal-setting and behavior-change strategies to help clients build sustainable habits
• Build strong, supportive relationships that encourage consistency and long-term engagement
• Maintain accurate, timely clinical documentation and client follow-up
• Manage your appointment schedule and keep your availability current

Registered Dietitian

Operations

• Lead, coach, and develop Customer Support Managers
• Establish expectations, decision rights, operating rhythms, accountability, collaboration, continuous learning, and trust
• Own and scale support operations across Receptive’s telehealth brands
• Serve as the operational subject matter expert for insurance-related support workflows
• Establish playbooks, escalation paths, and ownership for verification of benefits, prior authorizations, claim denials, and payer information requests
• Use service, quality, productivity, and client experience data for workforce planning, scheduling, coverage, and operational decisions
• Establish quality assurance practices across email, chat, and phone support
• Use support findings and trends to improve communications, identify training and process gaps, and reduce recurring issues
• Own strategy and governance for Zendesk macros and internal knowledge resources
• Identify and pilot AI, automation, intelligent routing, self-service, and other technologies while maintaining human oversight and healthcare privacy, security, compliance, and clinical boundaries
• Serve as a senior escalation point
• Strengthen cross-functional handoffs and feedback loops
• Assess the support operating model and present prioritized improvement plans
• Establish operating standards, priority workflows, escalation paths, cross-functional handoffs, and leadership rhythms
• Improve visibility into service performance, workload, backlog, and recurring issues
• Implement sustainable quality assurance, macro governance, knowledge-management practices, and appropriate AI, automation, or self-service solutions

Senior Manager, Support Operations

• Provide holistic mental healthcare, including diagnostic and medication management.
• Develop and implement treatment plans tailored to patients’ needs while following clinical guidelines.
• Collaborate with mental health professionals to provide comprehensive, coordinated care.
• Maintain accurate, up-to-date patient records according to legal and ethical standards.
• Help shape the treatment philosophy and contribute to clinical policies and procedures.
• Focus on clinical work while the company handles client acquisition, billing, support, and operations.

• Provide holistic mental healthcare, including diagnostic and medication management.
• Develop and implement individualized treatment plans following clinical guidelines and best practices.
• Collaborate with mental health professionals to provide comprehensive, coordinated care.
• Maintain accurate, up-to-date patient records according to legal and ethical standards.
• Help shape treatment philosophy and develop clinical policies and procedures.

• Conduct virtual emotional support animal evaluations
• Exercise independent clinical judgment and issue or decline letters according to criteria
• Document assessments clearly and consistently
• Complete letters accurately and on time
• Prescribe and write emotional support animal letters for approved clients within 2 business days of consultation
• Treat every client with dignity and respect
• Collaborate with the Pettable team and clients on follow-up support or documentation

Nurse Practitioner – ADHD Diagnosis and Treatment

Physician – ADHD Diagnosis and Treatment

Physician – ADHD Diagnosis and Treatment

Physician – ADHD Diagnosis and Treatment

Physician – ADHD Diagnosis and Treatment

Physician – ADHD Diagnosis and Treatment

Physician – ADHD Diagnosis and Treatment

Registered Dietitian

Senior Manager, Support Operations

Physician – ADHD Diagnosis and Treatment

Physician – ADHD Diagnosis and Treatment

Physician – Emotional Support Animal Assessor