REDTREE Digitale Werbung

Account Manager

• Manage a defined portfolio of existing customers and drive its continuous development
• Proactively nurture customer relationships on a regular basis
• Ensure high customer satisfaction and long-term retention
• Identify cross-selling and upselling opportunities
• Capture, qualify, and follow up on customer requirements
• Manage customer projects within Redtree
• Coordinate internal stakeholders, including Product Management, Development, and Support
• Identify risks, escalations, and growth opportunities at an early stage
• Present new products, features, and use cases
• Plan, coordinate, and track ongoing customer projects
• Represent customer requirements within Redtree
• Ensure deadlines, alignment, and agreed outcomes are met
• Document and follow up on agreements and action items in a structured manner
• Incorporate customer feedback and market requirements into product development

Key Account Manager