Regional Medical Imaging

Representative

• Check in patients for exams upon arrival
• Verify patient information, date of birth, insurance, and exam orders
• Enter patient information into the Radiology Information System and other software systems
• Scan necessary documents into patient records
• Assist patients with obtaining medical records while complying with HIPAA
• Help patients complete kiosk questions and appointment forms
• Ensure insurance estimates are accurate and resolve errors before completing check-in
• Collect copayments, coinsurance, and deductibles according to patient payment policy
• Run end-of-day cash reports and balance the cash drawer
• Keep the work area and patient waiting areas clean
• Ensure patients follow CDC personal protective equipment guidelines
• Protect patient privacy and maintain professional etiquette
• Provide general patient-care information and answer patient questions and phone calls
• Assist with scheduling appointments and supporting other departments as needed
• Monitor patient arrival through virtual and express check-in
• Call patients ahead of appointments to confirm information
• Confirm appointments and help ensure schedules are fully utilized
• Maintain patient flow and coordinate with technologists regarding patient needs
• Attend meetings and training sessions, including occasional sessions outside regular working hours
• Travel to other locations when required by business needs
• Support the corporation’s mission, vision, and values

Explore Check In Representative at Regional Medical Imaging. Review requirements and application details.

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Check In Representative