Rentokil Pest Control North America

Manager

• Provide overall guidance for the district
• Serve as the key contact for implementing change in the area
• Provide insight into factors affecting customer service and coworker development
• Follow organizational district policies and company expectations
• Develop the management team to achieve branch growth, productivity, and profitability goals
• Deliver legendary customer experiences
• Interview applicants, select top candidates, and monitor staffing needs
• Plan, identify, communicate, and delegate responsibilities to operations and service management teams
• Implement company programs and initiatives
• Motivate and support management teams in developing and implementing action plans
• Review district environments and key business indicators to identify problems, concerns, and improvement opportunities
• Coach operations and service management teams to achieve operational goals
• Support and audit operations, sales, and office leadership positions

Branch Manager

Technician

• Perform industry-leading pest management services for residential customers
• Conduct thorough inspections of client properties to identify pest infestations, damage, and entry points
• Determine the type of pest infestation
• Apply approved pest control products, including chemicals, baits, and traps
• Provide preventative measures and educate customers on pest prevention
• Build relationships with customers
• Schedule and confirm customer appointments
• Assist with sales to current customers and expand products to new customers
• Maintain, stock, and ensure proper working condition of pest control equipment
• Follow local, state, and federal pest control product and safety regulations
• Drive and safely operate a company-provided service vehicle
• Communicate with clients about pest control solutions

Branch Manager

Pest Control Technician