Reonic

Customer Support

• Serve as the first line of contact for B2B clients across Latin America via chat and email
• Own Tier 1 support, handling platform access, password resets, onboarding steps and basic how-to guidance
• Maintain low response and resolution times
• Identify issues beyond Tier 1 scope and escalate them to the CSM team with full context documented
• Log recurring issues and customer feedback and share them with the team
• Contribute to building a knowledge base of common questions and answers
• Help deliver a fast, reliable support experience for Reonic's customers

Explore Customer Support Specialist – Spanish-Speaking Markets, AI,… at Reonic. Review requirements and application details.

Reonic

Open roles

Customer Support Specialist – Spanish-Speaking Markets, AI, Greentech