RethinkFirst

Project Manager

• Assist the Senior Product Manager in gathering, documenting, and refining product requirements
• Create and maintain user stories, acceptance criteria, functional requirements, workflows, and feature specifications
• Ensure development tickets contain sufficient information for engineering and QA teams
• Maintain, organize, and refine the product backlog
• Prepare requirements for sprint planning and backlog refinement sessions
• Track development initiatives, identify blockers, and support sprint commitments and release timelines
• Coordinate with engineering and QA to clarify requirements and verify completed work
• Serve as a point of contact for internal stakeholders submitting enhancement requests or reporting workflow gaps
• Track stakeholder requests and provide status updates
• Coordinate requirements, solution, and functionality review meetings; document outcomes and follow-up actions
• Participate in functionality reviews and assist with user acceptance testing
• Coordinate and conduct product demonstrations with internal stakeholders
• Prepare release notes and communicate upcoming product changes
• Support post-release follow-up and defect documentation
• Partner with customer support and billing operations to investigate product issues and identify defects, training opportunities, or enhancements
• Document product workflows and frequently asked questions
• Assist in creating internal training materials and product demonstrations
• Identify opportunities to improve workflows, reduce manual processes, and enhance user experience
• Take ownership of assigned enhancements from requirements gathering through release validation with Senior Product Manager guidance
• Develop knowledge of healthcare revenue cycle management, healthcare EDI transactions, and BillAI functionality and integrations
• Gradually manage smaller product features and enhancements independently
• Recommend product improvements based on customer needs and business impact

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Associate Project Manager