RhUbique Talents

Bilingual

• Receive, verify, and enter customer orders into the ERP system
• Validate products, logos, quantities, availability, pricing, dates, addresses, and other required information
• Create and record UPC codes when required
• Identify missing or inconsistent information before processing orders
• Complete the necessary administrative follow-up
• Keep customer, contact, and activity information up to date in the CRM
• Document important information gathered during order processing and follow-up in the CRM
• Communicate with the internal team to obtain the necessary information
• Identify issues, exceptions, or special requests requiring the involvement of an Account Manager or the Sales Coordinator
• Follow established procedures and contribute to their improvement
• Participate in continuous improvement and the automation of order processing
• Collaborate remotely with customers to ensure the fast, accurate, and efficient processing of orders and customer information
• Report to the Sales Coordinator for the Souvenir Market

Bilingual Order Coordinator