Richmond University Medical Center

Analyst

• Analyze and improve clinical and operational workflows
• Gather requirements from clinicians, department leaders, and business users
• Configure, support, and troubleshoot healthcare applications (Meditech, Epic, Athena, Cerner, PACS, etc.)
• Serve as liaison between end users, IT, and software vendors
• Investigate system issues and coordinate resolutions
• Create reports, dashboards, and data extracts using SQL, Power BI, and Excel
• Manage system upgrades, testing, and implementation projects
• Develop and deliver user training
• Ensure compliance with HIPAA, cybersecurity, and healthcare regulations
• Document workflows, system configurations, and support procedures

System Analyst