RISCO Group

Sales Development Rep

• Develop business opportunities by identifying new accounts, contacting potential clients, building relationships, and providing information, explanations, and quotes
• Verify marketing leads and convert them into qualified sales leads
• Identify and pursue new leads using sales and marketing tools
• Act as the first point of contact for new leads and build interest in RISCO products and solutions
• Build and expand a regional sales pipeline alongside the Sales Manager
• Support sales activity and arrange customer meetings, demonstrations, and training sessions
• Understand client needs and propose appropriate training solutions and programs
• Provide product support and advice while maintaining knowledge of competitor products and market trends
• Promote events, training activities, and special offers through targeted outbound communication
• Provide customer quotes and pricing in line with company policies and escalate approvals where required
• Collaborate with other departments on improvements, offers, training, marketing guidelines, competitor analysis, and related topics
• Follow up with customers, gather feedback, ensure satisfaction, and develop value propositions
• Maintain updated CRM records of client interactions
• Report customer feedback to managers and participate in weekly meetings, roadshows, and events
• Undertake other duties reasonably expected by the company

Sales Development Representative