Riverstone Logistics

Operations

• Facilitate day-to-day delivery operations, including monitoring morning loadout/check-in, delivery activity, motor carrier needs, and customer service according to client quality and production standards
• Report loadout/returns compliance and motor carrier compliance within agreed communication mechanisms
• Maintain professional working relationships with location management, peers, motor carriers, client employees, and other department personnel
• Utilize client-specific routing software
• Communicate with other departments regarding updates, meetings, and other needs
• Monitor routes using client-specific software
• Check in reschedules returned by motor carriers
• Process returns through the client portal at participating locations
• Move inventory safely using material handling equipment as needed
• Serve as a point of contact for client escalations
• Schedule orders and notify customers of next-day delivery time windows
• Monitor motor carrier performance and capability to maximize productivity and provide feedback to location management
• Assist customer care with proactive monitoring and troubleshooting of delivery issues
• Perform other duties as assigned based on client requirements

Explore Operations Coordinator – Routing & Dispatch at Riverstone Logistics. Review requirements and application details.