Rowan

Operations

• Manage day-to-day Yoobic administration and execution, including communications and tasking
• Build, schedule and maintain missions and training courses
• Monitor completion and follow up on outstanding studio tasking
• Support operational communications and ensure studio-facing materials are accurate and delivered on schedule
• Monitor studio compliance with established operational processes and identify recurring operational issues
• Maintain SOPs, FAQs, job aids and other operational resources, ensuring documentation is current and appropriately versioned
• Gather and surface studio feedback and operational insights to support continuous improvement
• Assist with studio implementation of Visual Merchandising updates, including coordination, communication, execution and follow-up
• Travel to studios as needed to support Visual Merchandising execution, project launches and other operational initiatives
• Maintain Asana projects, tasks, trackers, deadlines and dependencies
• Track deliverables on operational projects and follow up with stakeholders
• Support coordination of operational initiatives and escalate risks, delays or recurring issues to the Director of Retail Operations
• Perform other duties as assigned

Studio Operations and Communications Associate