Saginaw County Community Mental Health Authority

Manager

• Provides strategic leadership, departmental oversight, and direction for the Quality and Medical Records Departments
• Ensures compliance with federal and state regulations, accreditation standards, and statewide reporting requirements
• Develops departmental strategy, goals, KPIs, operational standards, policies, procedures, workflows, and documentation standards
• Leads quality improvement projects and oversees the Quality Improvement Program
• Oversees the Annual Quality Report & Plan and critical incident reporting to MSHN and MDHHS
• Chairs and directs the Quality Governance Council
• Oversees customer satisfaction survey design, distribution, analysis, and reporting
• Reviews quality submissions before executive approval
• Oversees medical records operations, release of information, record maintenance, archiving, confidentiality, audits, and corrective actions
• Ensures adherence to HIPAA, 42 CFR Part 2, Michigan Mental Health Code, and SCCMHA policies
• Serves as senior BI leader for data integrity, reporting standards, and enterprise reporting
• Assists with Power BI dashboards, SSRS reports, pivot tables, and the BI Report Dictionary
• Provides high-level data analysis and executive-level briefings to leadership, Board committees, and external partners
• Leads agency-wide process improvement using Rapid Cycle Quality Improvement methodologies
• Develops and delivers training on quality improvement, data reporting, and compliance
• Oversees implementation of quality reporting requirements and EMR updates
• Leads cross-departmental process redesign and collaborates with Compliance, IT, BI, Clinical, and Administrative teams
• Represents SCCMHA on regional and statewide committees, workgroups, and accreditation activities
• Reports to the Chief Information Officer/Chief Quality and Compliance Officer
• Supervises the Quality Projects & Reporting Coordinator, Quality Improvement Program Coordinator, Quality Projects & Reporting Specialist, and Typist Clerk – Medical Records
• May commute to other SCCMHA facilities, business partners, and vendor locations
• Presents reports, facilitates meetings, creates agendas, maintains minutes, and performs project management tasks

Explore Manager – Quality and Medical Records at Saginaw County Community Mental…. Review requirements and application details.