Sago

Project Manager

• Build relationships with internal teams and deliver reliable support while assisting on qualitative market research projects through their life cycle
• Pull and format Excel spreadsheets, updating daily to provide clients with a clear picture of recruitment progress
• Assist the project manager with administrative tasks such as homework and consent form distribution and collection
• Consult with project managers to understand their needs and offer creative solutions to complex challenges
• Monitor project progress to spot potential problems, communicate programming, spreadsheet or quota management concerns, and manage successful resolution
• Join project kickoff calls and liaise with recruiting team members to ensure alignment on project specifications, client needs, timelines, and responsibilities
• Engage with leaders and peers to address challenges and facilitate teamwork to resolve issues
• Contribute to departmental process improvements and maintain platform proficiency through Qual Product trainings
• Perform other assigned duties

Project Coordinator

Manager

• Develop and execute strategic participant engagement and recruitment initiatives supporting qualitative research projects across key client accounts
• Develop innovative and scalable participant sourcing strategies and identify new recruitment avenues, partnerships, and engagement opportunities
• Drive projects from conception to completion with minimal supervision, anticipating roadblocks and implementing proactive solutions
• Partner with Project Management, Recruiting, and Panel Development teams to align participant acquisition with project requirements and client expectations
• Lead, coach, and develop team members
• Identify, evaluate, and implement innovative recruitment channels, partnerships, and community outreach initiatives
• Oversee referral, grassroots, and specialized recruitment programs
• Monitor and analyze recruitment performance metrics and implement improvements
• Manage project-related budgets and recruitment investments
• Establish and maintain relationships with external organizations, vendors, community partners, and strategic stakeholders
• Support panel growth initiatives and strategic programs enhancing participant engagement and data quality
• Perform other duties and special projects as assigned

Project Coordinator

Senior Project Engagement Manager