Technical Support jobs in United States
Explore 1 matching jobs.
Technical Support Manager
SAIC
Posted: 10/21/2026Cyber Security
Technical Coordinator – Maintenance Support
Freeport-McMoRan
Posted: 10/20/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing trial processes and data management within Navy and Department of Defense frameworks, ensuring compliance with regulatory standards while delivering IT support for testing and trial discrepancies.
Highest-signal resume keywords
Bachelor's Degree In Information Technology3+ Years Of Experience In Systems AdministrationProficiency With Electronic Trial Cards (ETC)Familiarity With DISA And DoD Cybersecurity Compliance StandardsExperience With Navy Programs And Sea Trial Support
Tech Stack
Tools & technologiesCyber Security
About the role
Key responsibilities & impact- Monitor ship tests, trials, and compartment completion inspections as they relate to discrepancies
- Collect, record, and evaluate data from deficiency screenings, certifications, trials, and surveys
- Develop and manage Plan Of Actions and Milestones (POA&Ms) for deficiency screening conferences and maintain accurate records through data entry and updates
- Manage preparations for and implement the Electronic Trial Cards (ETC) application for Builder’s Trials, Acceptance Trials, Final Contract Trials, and Special Trials on LPD-17-class ships
- Maintain the Pre-Trial One-List deficiency system and keep records comprehensive and current
- Oversee the User Directory and manage Process Checklists within the Technical Support Management (TSM) application
- Train and supervise trial card data entry personnel in Pascagoula, MS
- Maintain compliance with DISA standards and DoD and Navy regulatory requirements for IT systems and processes
- Deliver IT support and oversight for the Integrated Product Data Environment (IDPE) software
- Administer software suites managing testing and trial discrepancies, ensuring secure and robust operation
Requirements
What you’ll need- Bachelor’s degree in Information Technology, Engineering, or related field, OR equivalent professional experience
- 3+ years of experience in systems administration, data management, or related technical fields
- Strong familiarity with software systems for testing and trials, specifically in technical and operational discrepancy management
- Experience with Navy, Ship Acquisition, or Department of Defense procedures is highly preferred
- Strong organization and time-management skills and acute attention to detail
- Proficiency with Electronic Trial Cards (ETC), Technical Support Management (TSM) applications, and Integrated Product Data Environment (IDPE) platforms, or ability to learn and adapt quickly to similar robust software systems
- Familiarity with DISA and DoD cybersecurity compliance standards
- Experience with Navy programs, TSM/ETC environments, and sea trial support
- Familiarity with security architecture, SOA, or enterprise integration concepts
- Experience participating in BETA testing, requirements validation, and deficiency remediation
- Experience with Excel
- U.S. citizenship
- Ability to obtain Secret clearance
Benefits
Comp & perks- Hybrid work arrangement with a minimum of 3 days onsite required
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data ManagementDeficiency ScreeningTechnical Support Management (TSM)Integrated Product Data Environment (IDPE)ExcelPlan Of Actions And Milestones (POA&Ms)Trial Card Data EntryDiscrepancy ManagementBETA TestingRequirements Validation
Soft Skills
Strong Organization SkillsTime-Management SkillsAttention To Detail
Tools & Technologies
Electronic Trial Cards (ETC)Technical Support Management (TSM)Integrated Product Data Environment (IDPE)User DirectoryProcess Checklists
Certifications & Qualifications
U.S. CitizenshipAbility To Obtain Secret Clearance
Industry Keywords
NavyDepartment Of DefenseShip AcquisitionCybersecurity ComplianceSea Trial Support
