Santen Pharmaceutical

Account Manager

• Identify and build up new accounts in surgical glaucoma
• Conduct and/or support local training regarding glaucoma drainage surgery
• Initiate and develop sustainable relationships with key opinion leaders across the territory
• Collaborate with the Pricing & Market-Access Team to maximize the MicroShunt's potential
• Develop innovative and efficient account-level acquisition plans for sustainable business development
• Achieve sales targets and develop operational plans for maximum return on investment
• Demonstrate effective use of agreed KPIs and objectives
• Identify sales-related trends and profitable business opportunities
• Align available resources with business opportunities
• Maintain and optimize existing relationships and manage business with key customers
• Provide feedback on competitor activities
• Interact with sales management, marketing, and customer service to guarantee top customer service
• Manage the territory financial budget
• Provide technical expertise for product portfolio questions, issues, or requirements
• Use company reporting tools to maintain current customer and territory information and share insights across the organization
• Follow company standards, Code of Practice, and Good Distribution Practice guidelines
• Collaborate in developing the local Surgical Team and with the Glaucoma Rx franchise team

Surgical Key Account Manager