Savvy Wealth

Operations

• Own day-to-day operations for Savvy's broker-dealer
• Ensure seamless execution, reconciliation, and regulatory compliance
• Build and run end-to-end operational workflows across the brokerage lifecycle
• Monitor post-trade activity and resolve issues proactively
• Create workflows for investigating and correcting errors while maintaining accurate reconciliations
• Build the framework for corporate action communications
• Establish quality-control review processes and documentation
• Support regulatory reporting requirements across product types
• Identify and deploy AI tools and agentic workflows for reconciliation, exception detection, and error resolution
• Design and run workflows for reviewing, approving, and processing domestic and international client money movements
• Monitor anomalous account activity and escalate issues promptly
• Manage deposits from receipt through posting
• Triage and resolve new account setup exceptions
• Maintain and update account restrictions across systems
• Support Legal & Compliance with FINRA and audit requests
• Prepare client complaint and resolution reports
• Explore AI-driven tools and agentic workflows to reduce manual effort in reporting and audit preparation
• Partner with Investment Operations, Legal & Compliance, Product/Engineering, and third-party vendors

Brokerage Operations Manager

Revenue Operations

• Own onboarding and ramp programs for core Sales and Operations teams, including curricula, milestones, practice opportunities, and proficiency standards
• Build and manage ongoing enablement, including recurring training, refreshers, certifications, coaching resources, and targeted interventions
• Partner with Sales, Operations, Product, Product Marketing, and subject-matter experts to translate complex products, processes, and launches into role-specific training
• Diagnose capability and performance gaps and determine when enablement can improve performance
• Create engaging training focused on practice, application, and behavior change
• Establish and track metrics across ramp time, proficiency, training effectiveness, adoption, productivity, and business outcomes
• Build scalable systems to capture institutional knowledge from functional leaders and SMEs
• Use AI to improve the quality, personalization, and scalability of enablement through simulations, role plays, coaching resources, and learning content

Brokerage Operations Manager

Revenue Enablement Lead