Scale Virtually VA

Manager

• Keep commercial vacancies current on LoopNet MLS, including unit status, availability, renovations, and relevant property information
• Coordinate floor-plan updates with the architect and eventually update floor plans using AutoCAD or another editing tool
• Maintain accurate unit information across marketing materials and internal records
• Support rental-application screening by gathering, organizing, and reviewing required information
• Communicate with prospective tenants and applicants and obtain missing information
• Assist with lease documents, lease signings, move-ins, move-outs, and renewals
• Gather maintenance-issue details, coordinate with internal teams and vendors, track work orders, and escalate stalled or unauthorized issues
• Develop and maintain standardized document formats, layouts, fonts, and accessible document organization
• Respond to tenant and guest requests involving common areas, events, Wi-Fi, and building access
• Plan and coordinate building events, including vendors, space setup, and compliance with building rules

Commercial Property Manager

Account Manager

• Manage and strengthen existing affiliate relationships
• Recruit and onboard new referral partners
• Build partner plans and explain services and referral processes
• Track partner activity, qualified referrals, pipeline, and resulting sales in the CRM
• Participate in partner meetings, presentations, webinars, conferences, and other in-person events
• Manage qualified opportunities from discovery and qualification through proposal, follow-up, and closing
• Explain the value of VA staffing and approved AI services and involve technical or delivery specialists when needed
• Maintain current CRM opportunities, communicate realistic forecasts, and hand closed clients to delivery teams
• Directly manage assigned closers and incoming affiliate support staff
• Set expectations, coach calls and follow-up, review pipeline, and address performance gaps
• Help recruit, assess, and onboard team members
• Coordinate with appointment setters on qualification, appointment quality, follow-up, and handoffs
• Improve team sales processes and reporting
• Provide limited occasional support for approved client sales coaching engagements
• Report affiliate opportunities, qualified pipeline, and sales results

Commercial Property Manager

Affiliate Partnerships Manager – Sales Closer