SERHANT.

General

• Review, audit, and manage transaction files to ensure compliance with brokerage and state-specific requirements
• Maintain accuracy across all deal stages and transaction workflows
• Identify and resolve missing or incorrect documentation that may delay closing or commission processing
• Complete compliance reviews within SkySlope
• Apply company policies, regional requirements, and escalation paths, including Broker of Record involvement
• Queue, review, and process commissions accurately
• Audit commission structures, including splits, referral fees, transaction fees, and co-broke agreements
• Identify discrepancies such as missing splits, deposit mismatches, and incorrect GCI calculations
• Validate commission data against compliance documentation and financial records
• Generate CDAs, support escrow release processes, and ensure payment readiness
• Support agents on transaction status, submissions, and payment timelines
• Communicate with agents to resolve outstanding items required to close transactions
• Manage and respond to a shared inbox and route inquiries across internal teams
• Act as a subject matter expert in Total Brokerage and SkySlope
• Maintain detailed transaction records and document communications and escalations
• Use internal tools such as deposit logs to investigate pending funds and discrepancies
• Manage a high volume of transactions across multiple stages
• Self-prioritize tasks and operate independently with minimal oversight
• Identify workflow inefficiencies and implement scalable improvements
• Collaborate with Agent Finance, Accounting, and Brokerage Operations
• Support training and knowledge-sharing initiatives

Transaction Specialist, Commissions