Customer Support

• Provide technical advice and support to customers
• Assess food products for compliance with food law, including evaluating laboratory test results and preparing reports
• Review food labels
• Define the scope of analyses and testing plans on behalf of customers
• Support the Sales team in preparing quotations

Food Chemist, Customer Support, Food

Full-stack Engineer

• Conduct technical reviews of certification projects
• Lead quality assessments in the explosive atmosphere division as an individual contributor
• Conduct QAN/QAR audits to verify manufacturer and factory compliance with EN/ISO/IEC 80079-34, IECEx 02, ISO 9001:2015 and other relevant requirements
• Review client QAN/QAR submissions for completeness before formal audits
• Prepare audit schedules, agendas, checklists and supporting materials
• Compile audit reports and technical documentation supporting certification decisions
• Document audit findings and NCRs in QAN/QAR audit reports
• Review client NCR responses and verify corrective-action effectiveness
• Prepare QAN and QAR certificates according to IECEx and ATEX requirements
• Collaborate with audit, inspection and operations teams on annual QAN/QAR audit scheduling
• Conduct peer reviews of audit reports
• Maintain audit traceability and secure supporting evidence
• Process suspension, cancellation and reinstatement of authorized manufacturers and factories based on audit outcomes
• Conduct specialized audits and surveillance inspections, including KOSHA, KGS and INMETRO
• Conduct NRTL IECEx and ATEX project reviews for intrinsic safety, non-incendive, optical radiation and other protection methods
• Provide feedback on Ex projects handled by affiliate network engineers
• Communicate findings and project status with SGS Certification, Quality and Management teams
• Participate in external audits conducted by national and international accreditation bodies
• Monitor recurring issues and trends to support continuous improvement
• Maintain current knowledge of internal policies, international standards and industry quality requirement changes
• Perform additional duties supporting the Hazardous Location certification team

Food Chemist, Customer Support, Food

Staff Engineer