Share, Inc.

Manager

• Build professional, respectful relationships with individuals and households experiencing homelessness or housing instability
• Assess housing needs and barriers, maintain consistent outreach, and adapt services to changing household needs
• Provide or coordinate in-person, community-based, home-based, and virtual engagement
• Support housing searches, applications, documentation, identification, landlord communication, unit access, lease understanding, and move-in coordination
• Provide tenancy education, landlord mediation, eviction prevention, crisis coordination, and practical housing-stability support
• Conduct home visits and other direct assistance when indicated
• Develop and reassess participant-driven Housing Stability Plans with attainable goals, measurable actions, responsibilities, and review dates
• Connect clients with health, behavioral health, legal, income, SSI/SSDI advocacy, permanent housing assistance, and other community supports
• Assist with applications and follow-through
• Maintain timely and accurate case notes, HMIS entries, service transactions, eligibility records, financial assistance documentation, and required reports
• Meet documentation and service benchmarks; participate in file reviews and quality management
• Collaborate with landlords, providers, peers, leadership, community members, and property management
• Complete mandatory training and apply funder and agency procedures
• Identify barriers and promptly elevate safety or service-delivery concerns

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Case Manager – HEN Program