Shift Technology

Risk

• Develop, maintain, and assess Shift’s integrated security and privacy management framework
• Manage compliance with key industry standards
• Lead risk assessments
• Oversee the third-party security assurance program
• Support TrustOps efforts for customer collateral, questions, contract reviews, and due diligence
• Translate global information security expectations into actionable policies, standards, and procedures
• Promote security and compliance across the organization and act as a subject matter expert
• Support the security awareness program
• Develop and maintain privacy policies, data handling standards, and public-facing privacy notices
• Develop and maintain the security assurance plan and evaluate security controls
• Improve third-party information security assurance and continuous assessment processes
• Identify risk areas and facilitate security control evaluations and testing
• Review architectural designs and new initiatives for security alignment and risk mitigation
• Support and facilitate Data Protection Impact Assessments
• Manage and coordinate ISO 27001 and SOC 2 Type II internal and external audits
• Analyze and compile compliance documentation and evidence
• Coordinate remediation of audit findings and track them to closure
• Support responses to Data Subject Access Requests
• Communicate with third parties and suppliers to conduct risk assessments, review security posture, and manage issue remediation
• Report to the GRC Lead within the Information Security department

Senior GRC Analyst

Artificial Intelligence

• Stay at the forefront of Generative AI and Agentic AI, including LLMs, multimodal models, tool-augmented agents and agentic workflows.
• Design, prototype, and rigorously evaluate specialized AI agents tailored to end-to-end insurance workflows.
• Translate business problems into robust agentic systems, including task decomposition, context and prompt design, tool integration, memory strategies, and advanced evaluation methodologies.
• Take ownership of AI systems from problem formulation and benchmarking to production deployment, monitoring, and continuous improvement.
• Contribute to internal frameworks, benchmarks, and shared tooling to accelerate experimentation and industrialization of agentic workflows.
• Collaborate closely with product, engineering, and data teams to ensure scalability and measurable business impact.
• Develop claim handling agents that automate tasks and processes, simplify claim handlers’ daily work, and enhance the insured’s experience.

Artificial Intelligence Researcher

Data Scientist

• Contribute to the US insurance roadmap and client work across structured data, free text, documents, and images
• Build and productionize data pipelines optimized for LLMs and multi-modal models
• Design, develop, and deploy LLM-based solutions using RAG, embeddings, and instruction tuning
• Experiment with agentic AI technologies and develop MVPs for autonomous subrogation solutions
• Develop Chain-of-Thought and ReAct prompting strategies for liability decisions based on Comparative Negligence laws
• Create agent tools to query internal databases, call external weather APIs, and calculate impact force from telemetry data
• Establish LLM-as-a-judge evaluation frameworks for unbiased, legally sound, and explainable decisions
• Ensure responsible-AI practices covering privacy, hallucination mitigation, explainability, and compliance
• Lead client workshops, present prototypes, gather feedback, and help define roadmap priorities
• Work alongside technical experts as part of the global Data Science team to roll out enterprise-level solutions

Data Scientist/Engineer

Operations

• Drive high-frequency pipeline inspection rhythms, rigorously questioning stage qualification, deal momentum, and close-date accuracy across long sales cycles
• Implement and enforce standardized enterprise sales methodologies such as Value Selling
• Actively manage the Deal Desk, unblocking contract roadblocks, managing custom terms, and expediting legal, security, and procurement approvals
• Establish activity-based and milestone-based KPIs for reps to track deal velocity and risk exposure
• Lead the Sales Enablement team to create outcome-driven programs aligned with business strategy and product development
• Partner with Sales Leadership and Sales Enablement to identify underperforming territories or reps and enforce performance improvement and operational reset plans
• Own quota allocation, capacity planning, and territory design
• Architect incentive compensation and SPIFF structures aligned with strategic objectives
• Audit rep time allocation and remove administrative burden
• Translate revenue strategy into weekly and monthly tactical mandates for field teams
• Enforce usage of Salesforce as an active execution tool
• Streamline quote-to-cash workflows and enforce pricing and discounting compliance
• Deliver actionable execution dashboards to executive leadership
• Partner with Product, Finance, and Customer Success on post-sale transitions and retention visibility
• Serve as a critical operating partner to the CRO and Heads of Market
• Manage a team in Paris and partner with the Global Sales team

Senior GRC Analyst

Artificial Intelligence Researcher

Data Scientist/Engineer

Global Head of Sales Performance and Operations