Shop LC

Software Engineer

• Own the complete broadcast signal chain from studio cameras, lighting, audio, graphics, production control, and master control through satellite, fiber/IP, television affiliates, OTT platforms, and digital streaming endpoints
• Lead the Broadcast Engineering team, including hiring, scheduling, performance management, and on-call rotation oversight
• Ensure broadcast uptime, audio and video quality, FCC compliance, transmission reliability, disaster recovery, cybersecurity coordination, capital planning, preventive maintenance, vendor management, and technology modernization
• Manage capital planning and budget for broadcast infrastructure
• Act as primary liaison between engineering and production, programming, IT, and executive leadership
• Set the technology roadmap, including IP-based video migration, cloud playout, automation systems, and broadcast-network cybersecurity
• Ensure broadcast technology supports accurate and compelling presentation of jewelry, gemstones, fashion, beauty, and home products
• Maintain camera quality, close-up product imaging, gemstone and metal color accuracy, lighting, audio clarity, graphics integrity, and reliable Shop LC signal delivery
• Plan long-term technology upgrades, negotiate with vendors and contractors, and justify capital expenditures
• Train, mentor, and develop engineering staff; manage succession planning
• Ensure 24/7 broadcast reliability and manage outage escalation and root-cause response
• Oversee FCC regulatory adherence, safety programs, business continuity, and disaster recovery
• Partner with Production, Sales, Merchandising, Programming, Ecommerce, IT, Facilities, Finance, and executive leadership
• Manage equipment manufacturers, satellite/uplink providers, and system integrators
• Establish service levels, monitoring, escalation procedures, redundancy standards, and disaster-recovery plans
• Lead root-cause analysis and corrective action after significant technical incidents

Director of Broadcast Engineering