Sicoob Credi-Rural

Operations

• Assist cooperative members and customers with ATMs and mobile banking, answer questions about the cooperative’s products and services, and support operational processes
• Provide telephone support by following scripts to help cooperative members resolve issues
• Direct cooperative members to the appropriate departments and provide information about products, services, and negotiations
• Encourage the use of internet banking, mobile banking, and other electronic channels
• Support the offering of financial products and services by identifying needs and promoting suitable solutions
• Collect documentation for account opening, maintain customer records, and assist with initial approvals under supervision
• Conduct credit restriction checks, perform preliminary payment-capacity analyses, and provide detailed descriptions of the requested credit facility
• Perform cash transactions, including deposits, withdrawals, payments, envelope and cash-bag processing, and replenishment of ATM cash
• Maintain an organized work environment; file documents; and manage, store, deliver, and dispose of physical materials in accordance with applicable standards
• Support the team in handling and resolving requests, collaborate with other departments, and assist management with prospecting and negotiating products and services

Explore Business and Operations Assistant at Sicoob Credi-Rural. Review requirements and application details.