Skello

Salesforce Developer

• Identify recurring needs across squads and turn them into shared technical building blocks.
• Connect third-party tool APIs and expose them through simple, well-documented Apex interfaces.
• Handle errors, rate limits, and retries within technical building blocks.
• Design and evolve the CRM data model while ensuring data quality.
• Identify system failure points and industrialize existing solutions using the appropriate platform.
• Build multi-system integrations and data migrations, along with the associated tools.
• Contribute to the deployment pipeline, observability, and technical governance.
• Build AI agents to accelerate developers: ticket generation, code reviews, automated testing, and sandbox seeding.
• Measure agent quality and promote their use across the team.

Explore Platform Engineer – Salesforce at Skello. Review requirements and application details.

Platform Engineer – Salesforce

Customer Success Manager

• Support new customers during onboarding and provide comprehensive training.
• Serve as the primary point of contact for a portfolio of customers and build strong relationships.
• Understand customer needs, answer their questions, and proactively resolve issues.
• Identify upselling and cross-selling opportunities and promote relevant features or plans.
• Gather customer feedback and share it with the Product, Marketing, and Operations teams.
• Contribute to go-to-market strategy, the product roadmap, and the customer experience.
• Monitor customer health and usage metrics, re-engage at-risk accounts, and address cancellation requests.
• Manage the post-sales process, from onboarding through ongoing support and upselling.
• Report directly to the Country Manager, Italy.

Explore Customer Success Manager at Skello. Review requirements and application details.

Open roles

Platform Engineer – Salesforce

Customer Success Manager