SLSCO LTD.

IT Support

• Provide daily support for computer network users
• Oversee the daily performance of computer systems
• Respond to Help Desk calls and emails concerning computer network and communication systems, including urgent after-hours requests
• Provide accessible, responsive, and professional assistance with technical issues and questions
• Resolve technical issues promptly and provide end users with timely status updates through resolution
• Maintain accurate records of IT issues, troubleshooting, remedial actions, status, and final resolution
• Maintain current updates and patches across server and desktop environments
• Troubleshoot and configure company hardware, software, and mobile devices
• Coordinate ordering, repairs, replacements, and secure disposal of IT equipment
• Perform regular maintenance on hardware and computer systems
• Set up and configure computers, printers, peripherals, and other equipment for employees and new hires
• Train users in the proper use of hardware and software
• Set up user accounts and email services and assist with password-related issues
• Maintain an accurate IT asset inventory and recommend equipment improvements, replacements, and upgrades
• Assist with planning, testing, communicating, and deploying new applications and operating systems
• Collaborate with the parent company IT team, local business application owners, and external vendors
• Perform other duties as assigned

Explore IT Specialist at SLSCO LTD.. Review requirements and application details.

Open roles

IT Specialist