SMX Logistics

Operations

• Manage ocean import processes
• Plan operations and lead teams
• Monitor deadlines and control costs
• Act as the liaison with ocean carriers, freight forwarders, customs brokers, and clients
• Ensure effective communication and prompt resolution of operational issues
• Monitor departmental KPIs and propose continuous improvements
• Standardize procedures
• Support the team in resolving critical issues
• Monitor shipments and control documentation
• Manage performance and promote the team’s professional development

Operations Manager – Ocean Import