Softheon

Project Manager

• Support Project Managers with day-to-day coordination across client implementations and internal projects
• Maintain project plans, trackers, meeting notes, action item logs, decision logs, risk/issue logs, and other documentation
• Document and follow up on project activities, deliverables, owners, and due dates
• Track milestones and identify items requiring follow-up or escalation
• Update project management tools including Microsoft Project, Azure DevOps, SharePoint, and PMO systems
• Schedule and support internal, client-facing, implementation, and status meetings
• Prepare agendas, capture notes, document decisions, and distribute follow-up items
• Track meeting action items and follow up with owners
• Prepare materials for status meetings, executive updates, and stakeholder communications
• Monitor project activities and progress against plan
• Support project status reports, dashboards, and stakeholder updates
• Gather and consolidate cross-functional team updates for Project Manager review
• Identify missing, outdated, or unclear project information
• Coordinate with Product, Operations, IT, Infrastructure, and other business teams
• Communicate deadlines, dependencies, and follow-up needs
• Provide visibility into project status, blockers, risks, and outstanding decisions
• Coordinate project documentation, SOPs, implementation materials, training documentation, and handoff materials
• Support PMO documentation, tracker, naming convention, and template standards
• Organize project files and keep key materials accessible and current
• Support post-project lessons learned and improvement documentation
• Track risks, issues, blockers, and dependencies
• Escalate unclear project information, ownership, or timelines
• Collaborate with Talent on recruitment, including interviews
• Use industry networks to identify and attract talent
• Provide guidance and mentorship to department and cross-functional team members
• Help reinforce company culture
• Perform on-call duties during peak periods
• Attend headquarters in person approximately twice per year, plus other role-specific travel

Project Coordinator