SoundOff Signal

General

• Provide on-site support for product installation and configuration to vehicle upfitters
• Guide customers on automotive electronics and upfitting best practices
• Troubleshoot and resolve issues related to SoundOff Signal products and systems
• Travel to customer locations as needed to provide on-site support
• Troubleshoot customer issues via phone and email
• Process warranty claims by coordinating part returns and replacements with the Technical Warranty Administrator
• Provide feedback and suggestions to improve SoundOff Signal products and services
• Collaborate with Sales, Training, and Technical Service teams
• Perform other duties as assigned

Product Integration Specialist