Southern Trust Insurance Company

Account Manager

• Manage all aspects of development, growth and profitability for the assigned territory in partnership with Southern Trust’s independent agents
• Manage, develop and retain agencies; prospect for new agencies; and manage profit, losses and expenses for assigned agents
• Construct detailed sales outlines and comprehensive sales plans for independent agencies, emphasizing production and profitability
• Communicate areas of emphasis and improvement to agency principals, managers, agents and producers
• Present agencies for appointment based on profitable volume and fit with Southern Trust’s agent profile
• Review agencies for improvement or potential termination based on volume, unprofitable production or sustained viability
• Identify and train new agents and CSRs on products and services
• Coordinate agency events, CSR or agency luncheons and agent appreciation events
• Participate in face-to-face opportunities with agents
• Represent Southern Trust at business conventions and conferences
• Communicate with Personal Lines and Commercial Lines team members
• Complete comprehensive sales reports
• Study carrier and agency competitiveness by city, county and state to determine adequate market share
• Identify programs and obtain product information from other carriers to assess competitive advantages and disadvantages
• Manage and communicate agency problems with Home Office departments
• Attend scheduled conference calls, meetings and trainings
• Coordinate Underwriter agency visits
• Prepare weekly itineraries for agency visits addressing production, loss ratio, submission quality, activity and agency concerns
• Assist in planning Continuing Education events
• Perform other assigned duties

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