Speed

Implementation Specialist

• Travel throughout the United States to interact directly with US government clients at various locations
• Support operations in establishing workflow, project design, training, execution, and delivery of selected programs
• Serve as the first operational contact in the client lifecycle
• Lead solution design and onboarding, training and implementation, and successful turnover to ongoing account management
• Understand client workflow, requirements, and risk objectives
• Deliver comprehensive solutions and conduct training for client groups
• Explain project plans, procedures, FAQs, and training materials to clients
• Act as an initial operational lead for Project Managers and Client Partner Liaisons
• Travel to client sites to kick off projects and uphold company values and processes
• Coordinate with internal and external team members on client goals and business objectives
• Ensure project manager goals and government requirements are implemented and delivered
• Maintain business integrity of programs and uphold internal policies, training materials, and standards
• Build strong working relationships across accounts and provide a best-in-class client experience
• Drive client adoption of Clearspeed solutions and identify opportunities to increase and expand projects
• Perform additional related duties as required

Mobile Implementation Specialist