Spotnana

Security Engineer

• Lead the Security Engineering team within Spotnana's global Security organization
• Run Security Engineering for Spotnana's travel platform and corporate systems
• Build a team of security engineers and make security part of how Spotnana builds software
• Hire, develop, and manage security engineers across application, cloud, and infrastructure security
• Own the Security Engineering plan for the current and next quarter
• Own the secure software development lifecycle program and standards across Engineering teams
• Run security design reviews for new features, partner APIs, payment flows, and AI features
• Set fix priorities for security findings and escalate overdue critical findings
• Align security priorities with business and development teams and keep them on the roadmap
• Own SDLC, change management, and cloud configuration controls in PCI DSS, SOC 2, and ISO 27001 audits with the GRC team
• Manage the annual external penetration test and Security Engineering tool vendor relationships
• Allocate team time across projects, design reviews, and findings
• Propose headcount, tool, and vendor spending in the annual budget
• Report team metrics, including open findings by severity and review cycle time, to Security leadership
• Report to the Head of Security & IT

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Senior Manager, Security Engineering

Backend Engineer

• Design and develop high-quality cloud-native services within the Spotnana platform and products
• Ensure customer delight within the role's area of impact
• Promote best engineering practices and culture
• Conduct code reviews and implement test automation for assigned modules
• Collaborate with architects and technical leads on craftsmanship and innovation
• Mentor and guide other engineers

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Senior Staff Software Engineer, Backend

Support Engineer

• Resolve complex issues and escalations from the Tier 1 team
• Identify customer needs, research issues, provide solutions, and ensure customer needs are fully met
• Provide technical support to strategic Spotnana customers and partners, from experienced developers to non-technical executives
• Determine root causes of bugs, failures, and issues
• Deliver analysis to leadership and engineering as needed
• Develop proposed solutions incorporating technical and client needs for product and engineering
• Translate complex technical analyses into customer-friendly explanations
• Collaborate technically with engineering on troubleshooting, bug fixes, and workarounds
• Work with Customer Success Managers and Travel Operations to maintain high customer satisfaction
• Maintain process documentation and help center content as needed
• Assist the Customer Support Manager and Customer Success leaders with project-level deliverables

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Technical Support Analyst

Product Manager

• Define and communicate product strategy and vision with stakeholders across the organization
• Understand and anticipate customer needs through direct interaction, market research, and competitive analysis
• Develop and maintain a product roadmap, prioritizing features based on business impact and customer needs
• Collaborate with engineering, design, marketing, sales, and customer success teams
• Oversee successful product launches and work with marketing on go-to-market strategies
• Monitor key performance metrics to ensure product success and continuous improvement

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Open roles

Senior Manager, Security Engineering

Senior Staff Software Engineer, Backend

Technical Support Analyst

Product Manager II