Squirro

Engineer

• Work directly with enterprise customers across Singapore and APAC to implement, customize, and scale AI-powered search, RAG, and insights solutions
• Conduct discovery, implementation, deployment, and ongoing customer support
• Understand business challenges, data landscapes, and technical requirements
• Translate business and data requirements into scalable, production-ready solutions
• Configure and optimize AI-powered search and RAG platforms
• Design and implement ingestion and integration pipelines for structured and unstructured enterprise data
• Build custom components, integrations, and extensions using Python and JavaScript
• Develop and customize LLM-powered applications and chat experiences
• Configure enterprise search using technologies such as Elasticsearch and OpenSearch
• Apply Knowledge Graphs, LLMs, NLP, and machine learning to improve search, retrieval, automation, and insight generation
• Support deployments across Linux, cloud, hybrid, and on-premise environments
• Troubleshoot customer environments and support production deployments
• Provide technical guidance and training
• Partner with Product and Engineering teams on customer feedback, product improvements, reusable solution patterns, and best practices

Forward Deployed Engineer

Solutions Engineer

• Lead discovery workshops with prospects to identify pain points, processes, and blockers
• Define As-Is and To-Be states with customers and translate business objectives into solution architecture
• Scope architecture, timelines, deliverables, success criteria, and effort estimates with customers
• Validate feasibility with project managers and engineers
• Document findings in Statements of Work and project scoping templates
• Own technical win strategy for accounts
• Demonstrate Squirro’s enterprise AI platform through tailored presentations and demos
• Scope and run Proof-of-Concepts on client data
• Prepare data, configure solutions, and prototype against customer success criteria
• Answer technical questions and respond to RfPs and RfIs
• Address objections from architects, CISOs, and IT leadership
• Partner with Account Executives from qualification through deal closure
• Own presales-to-delivery handover and remain the architectural point of contact during implementation
• Support post-go-live architecture evolution and expansion opportunities
• Channel customer feedback into Product and Engineering
• Build and maintain reusable presales assets, including demo environments, RfP answer libraries, PoC playbooks, scoping calculators, and SOW templates
• Contribute to retrospectives and feedback loops
• Enable Account Executives and partners on technical positioning and share best practices

Forward Deployed Engineer

Solutions Architect