St Marche

Administration

• Monitor and control the operational benefits administration routines performed by an outsourced team, ensuring compliance with deadlines, internal policies, and service levels
• Direct requests, provide guidance, and support the in-house team
• Review and validate benefits changes, including enrollments, terminations, and updates
• Control and monitor benefits processing across daily, weekly, and monthly cycles
• Enter and verify benefits information in payroll, ensuring the correct application of deductions
• Monitor and control benefits billing, performing validations and liaising with suppliers and the Finance team
• Monitor the generation of orders and the purchase of benefits, validating processed data and information
• Ensure the proper provision of benefits to employees
• Serve as the focal point between the company, insurance broker, and suppliers for operational matters and issue resolution
• Monitor operational metrics and deadlines, taking action to prevent and correct deviations
• Support the preparation and analysis of departmental control reports
• Provide support to departments and employees regarding benefits-related questions and requests

Personal Administration Assistant, Benefits