Staci Americas

Director

• Own and evolve the company’s parcel portfolio strategy to drive margin, service excellence, and competitive advantage
• Define and optimize carrier mix strategy across national, regional, and alternative carriers
• Lead zone-skipping and injection strategy development
• Develop and scale international parcel programs
• Conduct network design audits across the client portfolio
• Evaluate cost, speed, reliability, and customer-experience trade-offs
• Identify systemic margin leakage and implement structural corrections
• Develop portfolio-wide strategic initiatives to strengthen retention and differentiation
• Own pricing strategy integrity and commercial modeling across new and existing clients
• Lead pre-sales solution design for transportation pricing models
• Build and govern cost-to-serve models across Parcel, LTL, and FTL
• Define and enforce margin strategy and pricing guardrails
• Define standardized savings attribution methodology
• Ensure onboarding pricing accuracy and scope integrity
• Conduct scenario simulations to determine optimal carrier mix and service architecture
• Analyze shipment profiles and translate insights into margin and customer-experience improvements
• Develop accurate cost models for deal pricing and protect against post-launch credits
• Lead performance oversight across the parcel portfolio for profitability, SLA adherence, and value realization
• Own executive-level Quarterly Business Reviews and strategic client performance discussions
• Oversee account-level profitability analysis and corrective action planning
• Support Sales in pre-contract modeling and strategic deal shaping
• Deliver executive storytelling communicating value delivered
• Lead escalation management for high-impact client issues
• Drive parcel retention strategy and early risk identification
• Lead and develop a high-performing team
• Establish modeling standards, documentation protocols, and pricing review discipline
• Promote data-driven decision-making
• Collaborate virtually with Operations, Customer Service, Inventory Control, carriers, vendors, and other stakeholders
• Support multi-site transportation and logistics operations across warehouse locations
• Travel 50% as dictated by the position

Director of Parcel Portfolio Strategy