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Infrastructure and Network Engineer
State Bar of WisconsinCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in supporting and maintaining Microsoft Hyper-V, Windows Server, Active Directory, and Cisco networking technologies. Proficient in troubleshooting infrastructure issues, cybersecurity fundamentals, and providing Tier 2 technical support.
Highest-signal resume keywords
Microsoft Hyper-V SupportCisco NetworkingWindows Server AdministrationCybersecurity FundamentalsTechnical Troubleshooting
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Support and maintain Microsoft Hyper-V and SCVMM, Windows Server, Active Directory, DNS, DHCP, and related infrastructure
- Support Cisco switching, wireless, VLANs, VPN, routing, and network connectivity
- Monitor and troubleshoot network, server, virtualization, storage, and infrastructure issues
- Support Microsoft 365, Entra ID, Intune, MFA, and identity services
- Assist with Cisco security technologies, including ISE and Umbrella, and support F5 application delivery and security infrastructure
- Perform system maintenance, patching, upgrades, configuration changes, and infrastructure lifecycle activities
- Assist with cybersecurity monitoring, vulnerability remediation, endpoint security, and incident response
- Support backup, recovery, and disaster recovery systems and testing
- Provide Tier 2 technical support for escalated infrastructure, network, authentication, and security issues
- Maintain network diagrams, system documentation, configurations, and technical procedures
- Participate in infrastructure, cloud, networking, virtualization, and cybersecurity projects
- Coordinate with vendors, consultants, and managed service providers
Requirements
What you’ll need- Two-year degree in computer science or equivalent work experience in network administration
- Bachelor’s degree preferred
- 3–5 years of experience in network administration, systems administration, infrastructure support, or a related IT role
- Experience supporting Windows Server and Active Directory
- Understanding of TCP/IP, DNS, DHCP, VLANs, switching, routing, VPNs, firewalls, and wireless networking
- Experience supporting Microsoft 365 and Entra ID
- Experience with Hyper-V, VMware, or another enterprise virtualization platform
- Working knowledge of cybersecurity and endpoint security fundamentals
- Strong troubleshooting and root-cause analysis skills
- Experience gathering and analyzing business requirements
- Project management experience
- Applicants must be authorized to work for any employer in the U.S.; employment visa sponsorship is unavailable
- Relevant certifications such as CCNA, Microsoft, CompTIA Network+, Security+, or similar are a plus
- Experience with Microsoft Hyper-V, SCVMM, Intune, Cisco Networking, Cisco ISE, Cisco Umbrella, F5, enterprise storage and backup/disaster recovery, or HPE Servers is beneficial but not required
Benefits
Comp & perks- 3 weeks of paid vacation per year
- 2 weeks of paid sick time per year
- Excellent and low-cost health and dental insurance
- Fully paid life and long-term disability insurance
- 2 weeks paid parental leave
- 10 paid holidays plus 2 personal days
- Hybrid work schedules and flexibility
- 8% 401(k) contribution
- Annual merit increases
- Eligibility for the federal Public Service Loan Forgiveness Program
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Network AdministrationSystems AdministrationInfrastructure SupportVirtualizationTCP/IPDNSDHCPVLANsRoutingVPN
Soft Skills
Troubleshooting SkillsRoot-Cause AnalysisProject Management
Tools & Technologies
Microsoft 365Entra IDIntuneSCVMMF5Cisco ISECisco UmbrellaBackup and Disaster Recovery SystemsEndpoint Security
Certifications & Qualifications
CCNAMicrosoft CertificationsCompTIA Network+CompTIA Security+
Industry Keywords
Infrastructure Lifecycle ActivitiesCybersecurity MonitoringVulnerability RemediationTechnical DocumentationNetwork Connectivity