StatLab

Customer Support

• Key in sales orders daily with no more than 2 errors per month
• Set up new clients as needed
• Handle exception calls
• Provide support for sales representatives
• Set up and maintain customer standing orders, including holds, releases, and additions
• Process exceptions in the Case module
• Create credit memos, file freight claims, issue call tags, follow defective product procedures, and reship items
• Process freight claims, disputes, and carrier payment follow-up
• File claim paperwork
• Provide excellent customer service
• Attend scheduled meetings
• Demonstrate teamwork and adhere to company Core Values and Purpose
• Follow safety standards and other company policies and procedures

Explore Customer Service Representative at StatLab. Review requirements and application details.

Open roles

Customer Service Representative