Network Operations

• Manage and maintain switching operations to ensure maximum/100% network availability
• Ensure installation of central and remote switches according to received requests
• Manage and maintain central and remote switches and ensure readiness on a 24/7 basis
• Manage and maintain central and remote switch operations to serve efficiently during emergency situations
• Reduce switch complaints by improving customer complaint resolution toward zero complaints
• Perform duties according to stipulated business policies and procedures

stc

Network Operations Analyst