Steel Technologies

Outside Sales

• Grow business within the Arkansas, Missouri, North Kansas, and Nebraska territory
• Collaborate with the GM of Sales to set territory or division growth goals
• Develop sales plans and maintain active customer and top prospect lists
• Review opportunities with the GM of Sales and strategize how to advance them
• Communicate Steel Technologies’ strengths and value proposition to prospective and existing customers
• Build and maintain customer relationships through in-person meetings and appropriate entertainment
• Meet decision makers and sell vertically to engineers, quality teams, and other customer stakeholders
• Network across customer organizations to embed Steel Technologies in day-to-day operations and needs
• Prospect new business and solicit aligned quotes in person
• Respond to quotations using the company standard quoting format
• Convert quotations into earned business
• Improve profitability and grow existing customer accounts
• Understand customer businesses and move up the value chain
• Provide market intelligence and become a trusted customer partner
• Drive profitability and growth using business and market understanding
• Construct customer agreements that reduce risk, working with the Legal Department
• Hold customers accountable to agreement terms, including obsolete and slow-moving inventory responsibility
• Develop market and industry knowledge
• Become the subject matter expert for business available within the territory or division
• Maintain accurate records in the CRM database and communicate information to management
• Develop competitor intelligence and understand Steel Technologies’ comparative value proposition
• Develop knowledge of end-user markets through customer contacts and research
• Engage in company education and development
• Collaborate with the Support Team to ensure excellent customer service
• Collaborate with the Account Manager to improve forecast accuracy
• Address tier 3 customer escalations, including sales contract issues, aged inventory, and Accounts Receivable collection
• Communicate pricing updates clearly and promptly to the Support Team
• Perform other duties as assigned

Outside Sales Representative