Stiltz Lifts

Call Center Representative

• Manage a high volume of inbound, outbound, and online customer inquiries
• Establish trust and position Stiltz solutions to enhance safety, independence, and quality of life
• Guide customers through a structured consultative sales process
• Listen actively, ask questions, and qualify customer needs
• Provide accurate information about products, services, pricing, and project details
• Communicate the value of in-home consultations
• Schedule appointments for the sales team
• Meet quality, productivity, and turnaround-time expectations
• Work across multiple systems and screens while maintaining a warm, professional, and empathetic phone presence