Streamhub

Account Manager

• Own relationships for a portfolio of accounts
• Lead customer discussions beyond surface-level feature requests
• Run innovation workshops with partners and clients on measurement, analytics, and AI challenges
• Serve as the primary point of contact for customers and partners in Japan and APAC
• Translate customer business and data requirements into actionable briefs for product and engineering
• Build relationships that reduce churn and expand partnerships
• Demonstrate Streamhub’s platform to prospective customers
• Develop proposals aligned with customer objectives
• Share customer and product knowledge to improve account engagement and retention
• Support pre-sales activities
• Identify AI and automation opportunities in customer reporting, analytics, and internal workflows
• Coordinate suitable solutions with product and engineering teams
• Help customers adopt relevant AI-powered features and tools
• Evaluate emerging AI tools for customer and team leverage
• Turn customer feedback into product proposals
• Synthesise customer insights to inform product prioritisation
• Monitor audience measurement, AdTech, and AI industry trends
• Collaborate with engineering and product teams in London and Bangalore

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Account Manager