Stridepath Consulting

Human Resources

• Lead current-state reviews and Review & Recommend engagements across HR service delivery processes and ServiceNow HRSD
• Partner with HR leaders to shape service delivery models, including service tiers, case and topic structure, service levels, shared services, and intake channels
• Bring leading practices for onboarding, leave, offboarding, and other key employee moments
• Define appropriate roles for core HCM platforms and ServiceNow HRSD and identify opportunities to simplify the HR application landscape
• Shape roadmaps and prioritized backlogs aligned with organizational priorities, go-lives, and ServiceNow release cadences
• Define and guide AI-powered conversational employee front-door experiences with EmployeeWorks
• Assess AI readiness across data, knowledge, content, and governance and establish responsible AI practices
• Identify and prioritize high-value AI use cases across HR, workplace, and enterprise services
• Advise on AI value, consumption, spend, and token usage in relation to business impact
• Guide organizational change management for AI-powered employee experiences
• Explore emerging ServiceNow and AI capabilities, including agentic and autonomous workforce solutions
• Facilitate design thinking and experience design sessions
• Shape proofs of concept and pilots and collaborate on reusable frameworks, accelerators, and thought leadership
• Contribute to RFP responses, discovery conversations, and scoping workshops
• Facilitate governance and continuous improvement conversations with customer leadership
• Define success criteria and KPIs and use service data to demonstrate value delivered
• Deliver assessments, multi-year roadmaps, AI readiness strategies, operating model guidance, innovation outcomes, value frameworks, and scoping insights

Explore Service Delivery Advisory – Employee Experience at Stridepath Consulting. Review requirements and application details.

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Service Delivery Advisory – Employee Experience